11:15 - 11:45
Chris Markou
Head, Operational Cost Management, IATA(Inviting)
Chris Markou is Head, Operational Cost Management for IATA's Operations department. Chris is working on Airline Operations Cost Management and Efficiency Improvement with emphasis on Maintenance Cost trends and benchmark.
Part of his focus is the “Paperless Aircraft Operations” initiative leading to worldwide acceptance of electronic records. Chris is the Secretary to several groups on cost benchmarking and aircraft leasing.
Before IATA, Chris worked at Delta TechOps. He held various positions in TechOps’ Strategy leading to General Manager for Technical Sales - Marketing.
Chris holds a Ph.D. in Aerospace Engineering from Georgia Tech and an Executive MBA from Emory University.
• How much percentage of leases are expected to be renewed?
• What are the key challenges that arise through lease transitions?
• Engine technical documentation requirements – what is needed and why?
• Are we moving towards a paperless records environment and what efforts are in place to smooth the process?
• What benefits does e-documentation bring in terms of efficiency, accuracy and traceability?
• What initiatives are in place to reduce the overall bureaucratic burden for all parties involved?